Legal information

Warranty

Manorteq Limited (Company No. 13817118) warrants to the purchaser that the products supplied by it shall be free from material defect. Should any of the products be proven defective, the liability to Manorteq Limited shall be limited to (at the choice of Manorteq Limited) either replacement of the proven defective products ex-factory, or refund of the NETT ex-factory purchase price at the date the proven defective products were supplied. Manorteq Limited will not be liable or responsible, to such an extent as permitted by law, for any consequential or direct damages, compensation, costs, expenses, losses or other liabilities that may occur as a result of the defective products. Manorteq Limited makes no warranty as to the merchantability or fitness for a particular purpose and the terms of this warranty are in lieu of all other warranties expressed or implied by law.
Please note: The information shown on this website is for general guidance only. It does not constitute as a detailed guide for a specific application. Due to the unique circumstances of every site, each installation must be assessed on a project-by-project basis as there may be many variables to consider. Independent professional advice should be sought on each installation. The information contained within this website is to the best of Manorteq Limited’s knowledge and belief, accurate and reliable of the date indicated. However, no representation, warranty or guarantee is made to its accuracy, reliability or completeness.

Manorteq Privacy Policy

This Privacy Policy governs the manner in which Manorteq Ltd collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.manorteq.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Manorteq Ltd.

  1. Personal Identification Information
    We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. 
  2. Non-personal Identification Information
    We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information. 
  3. Web Browser Cookies
    Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. 
  4. How We Use Collected Information
    Manorteq Ltd may collect and use Users personal information for the following purposes:
  • To improve customer service
  • The information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalise user experience
  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
  • We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  1. To Send Periodic Emails
    We may use the email address to send User information and updates pertaining to their requirements. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. 
  2. How we Protect Your Information
    We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 
  3. Sharing Your Personal Information
    We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. 
  4. Third Party Websites
    Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. 
  5. Changes to This Privacy Policy
    Manorteq Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. 
  6. Acceptance of These Terms
    By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. 
  7. Contacting Us
    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Email: info@manorteq.com This document was last updated on 17th March 2022.

Manorteq Website T&C’s

This agreement applies as between you, the User of this Web Site and Manorteq Ltd, the owner(s) of this Web Site. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these Terms and Conditions, you should stop using the Web Site immediately. No part of this Web Site is intended to constitute a contractual offer capable of acceptance.
  1. Definitions and Interpretation
    In this Agreement the following terms shall have the following meanings:

 

“Content”

means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

“ManorteqLtd”

means Manorteq Ltd, Unit 7, Britannia Way, Britannia Business Centre, Malvern, Worcestershire, WR14 1GZ, UK;

“Service”

means collectively any online facilities, tools, services or information that Manorteq Ltd makes available through the Web Site either now or in the future;

“Premises”

Means our place(s) of business located at Unit 7, Britannia Way,

Britannia Business Centre, Malvern, Worcestershire, WR14 1GZ, UK

“System”

means any online communications infrastructure that Manorteq Ltd makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users”

means any third party that accesses the Web Site and is not employed by Manorteq Ltd and acting in the course of their employment; and

“Web Site”

means the website that you are currently using (https://www.manorteq.com)

 

  1. Business Customers
    These Terms and Conditions form part of the overall General Terms and Conditions of Manorteq Limited. Copies of which are available on request. The General Terms and Conditions of Manorteq Limited covers all aspects of its business activities to include the sales of goods.  
  2. Intellectual Property
    Subject to the exceptions in Clause 6 of these Terms and Conditions, all Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Manorteq Ltd, our affiliates or other relevant third parties. By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and intellectual property and other laws. You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by Manorteq  Ltd.   
  3. Third Party Intellectual Property
    Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable. You may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Web Site or unless given express written permission to do so by the relevant manufacturer or supplier.  
  4. Links to Other Web Sites
    This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of Manorteq Ltd or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.   
  5. Links to this Web Site
    Those wishing to place a link to this Web Site on other sites may do so to the home page of the site www.manorteq.com with prior permission. Deep linking (i.e. links to specific pages within the site) also requires the express permission of Manorteq Ltd. To find out more please contact us by email at info@manorteq.com.   
  6. Use of Communications Facilities
    7.1 When using the enquiry form or any other System on the Web Site you should do so in accordance with the following rules;
    7.2 You must not use obscene or vulgar language;
    7.3 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
     7.4 You must not submit Content that is intended to promote or incite violence;
    7.5 It is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
    7.6 The means by which you identify yourself must not violate these terms of use or any applicable laws;
    7.7 You must not impersonate other people, particularly employees and representatives of Manorteq Ltd or our affiliates;
    7.8 You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
    7.9 You acknowledge that Manorteq Ltd reserves the right to monitor any and all communications made to us or using our System.   
  1. Privacy
    Use of the Web Site is also governed by https://www.manorteq.com/privacy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the link above.   
  2. Disclaimers
    9.1 Manorteq Ltd makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.
    9.2 No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.
    9.3 No part of this Web Site is intended to constitute a contractual offer capable of acceptance.   
  1. Changes to the Service and these Terms and Conditions 
    Manorteq Ltd reserves the right to change the Web Site, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Web Site following the changes.    
  2. Availability of the Web Site The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Manorteq Ltd accepts no liability for any disruption or non-availability of the Web Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.   
  3. Limitation of Liability
    12.1 To the maximum extent permitted by law, Manorteq Ltd accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.
    12.2 Nothing in these Terms and Conditions excludes or restricts Manorteq Ltd’s liability for death or personal injury resulting from any negligence or fraud on the part of Manorteq Ltd.
    12.3 Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.   
  1. No Waiver
    In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.   
  2. Previous Terms and Conditions Relating to the use of Manorteq Limited’s Website
    In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.   
  3. Law and Jurisdiction
    These terms and conditions and the relationship between you and Manorteq Ltd shall be governed by and construed in accordance with the Law of England and Wales and Manorteq Ltd and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales. 
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